Privacy Policy
Effective Date: September 9, 2026
Crafted by Michele respects your privacy and is committed to protecting the personal information you provide when visiting our website, purchasing products, requesting a quote, making an inquiry, uploading files, or communicating with us.
This Privacy Policy explains what information we may collect, how we use it, when it may be shared, and the choices you have regarding your information.
Information We Collect
When you interact with Crafted by Michele, we may collect information that you voluntarily provide, including:
- Your name
- Email address
- Telephone number
- Billing and shipping address
- Event or project date
- Order and purchase information
- Product selections, quantities, sizes, colors, themes, personalization details, and design preferences
- Business or organization information
- Logos, photographs, artwork, or other files you upload or send to us
- Messages or other information you provide when placing an order, requesting a quote, or contacting us
- Account information if you choose to create an account on our website
We may also automatically receive certain technical information when you visit our website, such as your IP address, browser type, device information, pages visited, and other information collected through cookies or similar technologies.
How We Use Your Information
We may use the information we collect to:
- Process and fulfill purchases
- Deliver digital products
- Prepare, create, and fulfill custom orders
- Process and ship physical products
- Respond to questions and quote requests
- Prepare estimates and discuss potential orders
- Communicate with you regarding purchases, projects, or orders
- Provide order confirmations and customer service
- Maintain business and transaction records
- Prevent fraud and maintain website security
- Improve our website, products, services, and customer experience
- Comply with applicable legal, accounting, tax, and business requirements
We will not use information submitted through a quote request for unrelated marketing communications without your permission.
Online Orders and WooCommerce
Our website uses WooCommerce to provide online shopping and order functionality.
When you make a purchase, we may collect information necessary to process and manage your order, including your name, email address, billing address, shipping address when applicable, telephone number, products purchased, order amount, and transaction information.
Order information may be retained as necessary for customer service, accounting, tax, fraud prevention, dispute resolution, and other legitimate business purposes.
For digital products, certain purchase and account information may also be used to provide access to your purchased downloads.
Payments
Payments made through our website may be processed by third-party payment providers such as PayPal and other payment processors that we may make available through WooCommerce.
Payment providers may collect and process information necessary to complete your transaction according to their own privacy policies and terms.
Crafted by Michele does not directly store your complete credit or debit card number.
The payment methods available at checkout may change from time to time.
Digital Products
When you purchase a digital product, information associated with your order may be used to provide access to the purchased file, verify your purchase, provide customer support, and maintain appropriate transaction records.
Please refer to our applicable order, refund, or digital-product policies for terms relating to digital purchases.
Quote Request Forms
Crafted by Michele may use Google Forms or another third-party form service to collect quote requests and project information.
Information submitted through these forms may be processed or stored through the applicable third-party service. Your use of those services may also be subject to their respective privacy policies and terms.
Uploaded Images, Logos and Files
You may choose to provide photographs, logos, artwork, or other files for use in creating your requested product or design.
These materials will be used for purposes related to your inquiry, design, or order. Please only submit files that you have the right or permission to provide and use.
Sharing of Information
Crafted by Michele does not sell or rent your personal information.
We may share information with service providers when reasonably necessary to:
- Operate and maintain our website
- Process payments
- Process and fulfill orders
- Provide digital downloads
- Ship physical products
- Provide forms or other website functionality
- Communicate with customers
- Prevent fraud or maintain website security
- Provide other services necessary to operate our business
We may also disclose information when required by law or when reasonably necessary to protect our rights, customers, business, or property.
Third-Party Services
Our website may use or link to third-party platforms and services, including services related to:
- Website hosting
- WooCommerce functionality
- Payment processing
- Shipping
- Forms
- Analytics
- Social media
- Online marketplaces
When you interact with a third-party website or service, its own privacy policy and terms may apply. Crafted by Michele is not responsible for the privacy practices of independently operated third-party websites or services.
Cookies and Website Analytics
Our website and services used to operate it may use cookies or similar technologies for website functionality, shopping-cart functionality, account access, security, performance, preferences, and analytics.
Some cookies may be necessary for features such as maintaining your shopping cart or completing checkout.
Third-party services used on our website may also use cookies or similar technologies according to their own privacy practices.
If additional advertising, analytics, or tracking technologies are added in the future, this Privacy Policy may be updated accordingly.
Data Security
We take reasonable steps to safeguard the personal information provided to us.
However, no website, payment system, email service, online form, transmission method, or electronic storage system can be guaranteed to be completely secure.
Data Retention
We may retain customer inquiries, orders, transaction information, uploaded files, communications, and related business records for as long as reasonably necessary to:
- Provide products and services
- Fulfill orders
- Provide customer support
- Maintain financial and business records
- Resolve disputes
- Prevent fraud
- Comply with tax, accounting, and legal obligations
Information that is no longer reasonably necessary may be deleted or securely disposed of when appropriate.
Your Choices
You may contact Crafted by Michele if you would like to:
- Ask about personal information you have provided to us
- Correct inaccurate contact information
- Request deletion of information when reasonably possible
- Ask questions about how your information is being used
Certain information may need to be retained for legitimate business, accounting, tax, fraud-prevention, dispute-resolution, or legal purposes.
Children’s Privacy
Our website, online store, and quote-request services are intended for adults purchasing or requesting products and services.
We do not knowingly collect personal information directly from children through our website.
Changes to This Privacy Policy
Crafted by Michele may update this Privacy Policy as our business, website, products, payment methods, or services change.
Updates will be posted on this page with a revised effective date.
Contact Us
If you have questions or concerns regarding this Privacy Policy or your personal information, please contact:
Crafted by Michele
Email: michele@craftedbymichele.com
Website: craftedbymichele.com